Privacy Policy

Privacy Policy

Privacy Policy – Smart Business Systems

Last updated: April 2026

  1. Who we are

Smart Business Systems (“we”, “us”, “our”) provides digital systems and process support for small businesses, including booking systems, forms, and data management solutions.

We are a data controller for the personal data we collect directly from you.

  1. What data we collect

We may collect and process the following information:

  • Name and contact details (e.g. email address, phone number)
  • Business information
  • Payment details (processed securely via third-party providers such as Stripe or PayPal)
  • Form responses and booking information
  • Website usage data (e.g. cookies, analytics)
  1. How we use your data

We use your data to:

  • Provide and manage our services
  • Respond to enquiries
  • Process payments
  • Set up and maintain systems (e.g. Jotform, Google Sheets)
  • Improve our services and website
  1. Legal basis for processing

Under the UK GDPR, we rely on:

  • Contract – to deliver services you request
  • Legitimate interests – to run and improve our business
  • Consent – where required (e.g. marketing or cookies)
  1. How we store and share your data

We may store or process your data using trusted third-party platforms, including, but not limited to:

  • Jotform
  • Google Sheets
  • Stripe
  • PayPal

We only share data where necessary to deliver services.

  1. International transfers

Some of our providers may store data outside the UK.
Where this happens, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

  1. Data retention

We only keep your data for as long as necessary to:

  • Deliver services
  • Meet legal or accounting requirements
  1. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Request data portability

To exercise your rights, contact us at: [email protected]

  1. Data security

We take appropriate technical and organisational measures to protect your data.

  1. Contact

If you have any questions about this policy:

Smart Business Systems
Email: [email protected]

You also have the right to complain to the Information Commissioner’s Office.